The recent PSN outage turned into the second-largest outage PlayStation had following the 2011 PSN hack. Following the restoration of all online services, the company reported the outage as an ‘operational issue’ without going into details and has provided an additional 5 days of service to all PSN users free of cost.
“Network services have fully recovered from an operational issue. We apologize for the inconvenience and thank the community for their patience. All PlayStation Plus members will automatically receive an additional 5 days of service,” the official statement said.
A lot of people are curious about what actually happened and the details regarding the outage. Tom Warren from The Verge believes that the outage may have been caused by a large-scale DDoS attack, something that Xbox also faced but managed to ward off.
PS5 users want better compensation
While PlayStation has closed off the case with five additional days to PSN subscription, users aren’t quite satisfied. Many complained that the compensation isn’t enough, especially when the service went out for an entire day on a weekend, as everyone was supposed to spend their time gaming.
Also Read: PlayStation servers are down since last 12 hours on a weekend
Many people argued that the compensation should be at least a month as the service is something that they are subscribed to on a monthly or yearly basis. Others demanded a free game, similar to the 2011 compensation for the outage.
Will Sony provide better compensation to PSN users?
It’s hard to tell if users will be getting more compensation as compared to the biggest outage which was almost a month long. Compared to that, the current PSN outage is almost nothing, but the amount of people playing games has also increased.